Our webshop aims to ensure that our customers are always satisfied. If the purchased product does not meet your expectations, you have the option to exchange it quickly and easily.
Exchange Conditions
Products can be exchanged within 14 days from the date of receipt
The product must be in its original condition and packaging
A receipt or order ID is required to process the exchange
Exchange Process
Contact our customer service at: 📧 balinttamas23@gmail.com
Describe the reason for the exchange and indicate the desired product
Repack the original product and send it to the provided address
Once we receive and inspect the item, we will ship the replacement product
Costs
The exchange may be free of charge, depending on the reason
In other cases, shipping costs are covered by the customer
Detailed information will always be provided via email
If you have any questions regarding product exchanges, our customer service team will be happy to assist you.